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A complete guide to field service management

Field servicing is an inherently challenging industry. For starters, it involves a blend of proactive and reactive maintenance, and can extend to many types of technology, from lights and HVACs to complex industrial machinery. Teams might work across different regions with various clients who have their own

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Flagship Celebrates National Cleaning Week

National Cleaning Week is right around the corner, just in time for spring cleaning. Launched by the International Sanitary Supply Association (ISSA) to raise public awareness of the importance of a clean work environment and as a chance to honor frontline cleaning staff, National Cleaning Week takes

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How to choose the right maintenance strategy (with 4 questions)

This might come as a shock, but preventive maintenance isn’t always right. As much as we advocate for timely maintenance, we must concede that preventive maintenance is time and people-intensive. Too much of it will leave you scrambling to answer emergency requests and footing a large bill.

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How Flagship Is Empowering Refugees Through Employment | Inside FM

Before the COVID-19 pandemic brought the economy to an abrupt halt in 2020, businesses were already suffering from a shortage of skilled labor. Today, as economic demand returns to pre-pandemic levels, the shortage is even more acute, as many skilled workers exit the workforce via retirement or

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What is EAM? All you need to know about Enterprise Asset Management 

Enterprise Asset Management (EAM) is the process of tracking, monitoring, and maintaining physical assets and infrastructure. Asset-intensive organizations use EAM to keep an eye on their property and make sure everything’s working as it should. The idea is to protect assets and ensure they’re productive and profitable

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How to Manage Your Lab Operations | Inside FM

In this edition of “An Expert’s P.O.V.”, Flagship’s Lisa Manning, VP of Business Development for the Life Sciences, offers several tips for taking control of your lab operations. Managing a lab can be an incredibly rewarding experience. You get to work with cutting-edge technology, collaborate with talented

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How to prevent data breaches in facility management

Data breaches in facility management have become a growing concern in recent years. With the increasing reliance on digital systems and the storage of sensitive information, it is more important than ever for facility managers to prioritise data security. In this article, we will explore what data

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The role of technology in light of the UK Government FM Strategy

With the rush of the holiday season and then coming back after the new year, you may have missed one of the biggest developments the British FM and maintenance industries have seen in decades — in November 2022, for the very first time, the British government announced

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Let’s rewind — what is facility management?

If you’ve landed on our blog here at Infraspeak, you’ve invariably heard of facility management. But in such a broad field, it’s not always easy to understand exactly what a facility manager does. Today, once and for all, we will answer the big question: What is facility

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What is technical operations management?

When we talk about facility management, the role of the technical operations manager should always be highlighted. The technical operations manager leads the technical department and plans, coordinates and organises all technical processes. Therefore, the manager must ensure that all employees meet the technical requirements outlined for

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